The OneofOne Guarantee
Every order is made to order. If it arrives wrong, damaged, or gets lost in transit — we fix it. Full refund or free replacement, no questions asked.
What's covered:
What's not covered:
How to claim: email hello@theoneofone.uk with your order number and a photo if it's damaged. We reply within 48 hours. Refunds land back on your original payment method within 5 to 10 working days.