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If something goes wrong on our end, wrong item, damaged, or lost in transit, we sort it. Full refund or replacement, no hassle.
We don't do returns unless it's damaged goods. Wrong, damaged or lost in transit: full refund or replacement, no hassle.
Production takes 1 to 3 working days, then tracked air freight to your door. UK 5 to 14 days, Europe 8 to 12, US and Canada 10 to 15, Australia and New Zealand 9 to 14.
Questions before you order? Message us on Instagram @oneofonecllub or email hello@theoneofone.uk.
Yes. We ship worldwide, tracked. Shipping is calculated at checkout from your address. Ten countries and counting so far.
1 to 3 working days in production, then tracked air freight. UK 5 to 14 days, Europe 8 to 12, US and Canada 10 to 15, Australia and New Zealand 9 to 14.
That's on us and we sort it. Email hello@theoneofone.uk with your order number and a photo. Full refund or replacement, no hassle.
We don't do returns unless it's damaged goods. Wrong, damaged or lost in transit: full refund or replacement, no hassle. Email hello@theoneofone.uk with your order number and a photo.
Oversized. The model is 6'1" and wears a medium. Size down for a closer fit, or message us before you order and we'll help you pick.
It lands in your inbox the moment your order ships. Can't find it? Open your account or message us with your order number.