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Here's where your order is at each step.
Open your account to see every order and its tracking link.
Can't find the email? Message us on Instagram @oneofonecllub or email hello@theoneofone.uk with your order number and we'll send it straight over.
Yes. We ship worldwide, tracked. Shipping is calculated at checkout from your address. Ten countries and counting so far.
1 to 3 working days in production, then tracked air freight. UK 5 to 14 days, Europe 8 to 12, US and Canada 10 to 15, Australia and New Zealand 9 to 14.
That's on us and we sort it. Email hello@theoneofone.uk with your order number and a photo. Full refund or replacement, no hassle.
We don't do returns unless it's damaged goods. Wrong, damaged or lost in transit: full refund or replacement, no hassle. Email hello@theoneofone.uk with your order number and a photo.
Oversized. The model is 6'1" and wears a medium. Size down for a closer fit, or message us before you order and we'll help you pick.
It lands in your inbox the moment your order ships. Can't find it? Open your account or message us with your order number.
