Cart
tap to expand

Support

Contact

Message us on Instagram or email hello@theoneofone.uk. We reply within 48 hours.

Support

Frequently asked questions

Quick answers on sizing, delivery and the guarantee.

sam.john.creates gloriadelre longevitypenguin
Message us
Do you ship to my country?

Yes. We ship worldwide, tracked. Shipping is calculated at checkout from your address. Ten countries and counting so far.

How long does delivery take?

1 to 3 working days in production, then tracked air freight. UK 5 to 14 days, Europe 8 to 12, US and Canada 10 to 15, Australia and New Zealand 9 to 14.

What if it arrives damaged or wrong?

That's on us and we sort it. Email hello@theoneofone.uk with your order number and a photo. Full refund or replacement, no hassle.

Can I return or exchange it?

We don't do returns unless it's damaged goods. Wrong, damaged or lost in transit: full refund or replacement, no hassle. Email hello@theoneofone.uk with your order number and a photo.

How does the sizing run?

Oversized. The model is 6'1" and wears a medium. Size down for a closer fit, or message us before you order and we'll help you pick.

Where's my tracking link?

It lands in your inbox the moment your order ships. Can't find it? Open your account or message us with your order number.